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Help Files

Major Processes

Create and Edit Project - view help details

Initialise your version of the SHC
Migrate data from an earlier version of the SHC
Enter and Maintain Organization and Project details
Delete all current project data
(including the 'Paradise Island PMO ' case study)

Version Numbering - view help details

Using Version Numbers
Major and Minor Version Numbers
Recommended procedure for managing version numbers

Stakeholder Identification and Creation - view help

Developing a complete list of all stakeholders and defining their key attributes

Stakeholder Prioritization - view help details

Determining the relative importance of each stakeholder based on their power, proximity and urgency values

Visualization: the Stakeholder Circle - view help details

Creating and interpreting the Stakeholder Circle

Stakeholder Engagement - view help details

Defining the Stakeholders levels of Supportiveness and Receptiveness
Developing the Communications Plan

The Stakeholder Engagement Profile - view help details

Creating and interpreting the Stakeholder Engagement Profile

The Communication Plan - view help details

Creating the Communication Plan

Tracking Trends and Changes - view help details

Monitoring and Updating the project's stakeholder community

Supporting Processes

Adjust Index Weightings - view help details

Editing the weightings applied to Power, Proximity and Urgency

View Change History - view help details

Viewing the change history for a stakeholder

Create and Edit Standard Reports - view help details

Developing and maintaining a list of standard messages (reports)

Managing Issues - view help details

Creating, managing and closing issues

Key Functions

Sort Options - view help details

Standard and customized sort options

Print Reports - view help details

Standard reports and printing options

Export Options - view help details

Exporting data to other systems

Reviewing your Order

To review your order:

1. Please login into the customer administration section here
2. Enter your Last Name and Email Address and press the Login button
3. Click on the Review previous orders link to review your order

Re-downloading the software

When you purchase the full version of Stakeholder Circle you are entitled to two downloads over a seven day period. After this period, you are no longer able to download the software. If you do require additional downloads please contact support@stakeholder-management.com for assistance.

To re-download your order:

1. Please login into the customer administration section here
2. Enter your Last Name and Email Address and press the Login button
3. Click on the Review previous orders link
4. Click on the order number in the Order Table (This will direct you to the successful order page)
5. Click the Stakeholder Circle file link (below the words Your Stakeholder Circle Order was successful) to activate the download.

Help (email only - 24 Hrs)

Help is available to all Stakeholder Circle users - we will attempt to answer your questions within a 24 hr period. To access help in the first instance email your question to: help@stakeholder-management.com

Related pages:

• training and consultancy
  
  
  

Help Menu

• Major Processes
• Supporting Processes
• Key Functions
• Reviewing Your Order
• Re-downloading the software